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Registration not included in csv report and incorrect payment status

Posted: April 20, 2024 at 9:43 am

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NOPA

April 20, 2024 at 9:43 am

I have a registration that paid by credit card through PayPal. The PayPal account shows it as complete. This registrant appears in Registrations for the event, listed as Payment Pending, and when I call her up her details she is listed as Abandoned! Furthermore, she does not appear in the CSV export. Can you explain what is going on? Thanks.


Rio

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April 21, 2024 at 9:13 pm

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Status: closed

Updated by Rio 7 months ago ago

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