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Registration – Not connected, but with account – No error message

Posted: February 15, 2017 at 9:09 am


JacquesMivi

February 15, 2017 at 9:09 am

Hello,

When an user has an account but he is not conected, he can’t register to an event.
Usually a message appears to ask him to connect.

But not anymore : Any message appears.

You can try on thie event with my email (**Removed**)
https://www.viviarto.com/ateliers-stages/paris-improvisation-theatrale-cohesion-de-groupe-des-collegiens-par-limprovisation/

Thanks a lot,

  • This topic was modified 7 years, 2 months ago by  Tony. Reason: Removed email


Tony

  • Support Staff

    •

February 15, 2017 at 9:29 am

Hi there,

I have remove my email address from your reply.

Its happening because there is a JS error on the page – http://take.ms/Qskcp

That code is not being added by Event Espresso but the JS error prevent the ajax submission on the checkout page which is why the page simply refreshes.

You’ll need to find what is adding that code and either fix the JS or remove it from the checkout page.

The support post ‘Registration – Not connected, but with account – No error message’ is closed to new replies.

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Status: closed

Updated by  Tony 7 years, 2 months ago ago

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