Support

December 17, 2012 at 6:49 am

This is happening on my site too, and haven’t been able to fix it. Any advice would be helpful!

Thanks!

December 18, 2012 at 5:38 am

Hi Josh – thanks for your reply.

I haven’t made any changes to templates, and the directory you reference is empty for me. I was experiencing this problem while using an older version (3.1.27), and have just upgraded to 3.1.29 and am experiencing the same problem.

Hoping you have another suggestion!

Thanks!
Sharon

December 18, 2012 at 7:54 am

Hi Noga,

I’ve just deactivated Jetpack, and it has solved the blank page problem for my site. It’s a workaround for now, but I use Jetpack for a few different things, so I don’t want to be without it for long.

Hope that helps you for now!

Thanks,
Sharon

December 19, 2012 at 11:06 am

Hi Noga and Sharon,

I’ve been looking into the issue with Event Espresso and JetPack and at this time all that I have been able to find is that the issue does not happen when running Jetpack version 2.0.2. It appears to be a change in Jetpack version 2.0.4 that may be causing the issue, and we’re continuing to investigate why this is happening.

In the meantime, you can download the version 2.0.2 from the WP plugin repository and Jetpack will continue to work alongside Event Espresso:
http://wordpress.org/extend/plugins/jetpack/developers/

December 24, 2012 at 10:14 am

Hi Noga,

The problem may be something that Jetpack resolved in their next update. The problem started after some updates were added to Jetpack in version 2.0.4, not Event Espresso. At this time, there isn’t much that Event Espresso can do about this other than revert back to a previous version of Jetpack.

With the theme colors and fonts getting scrambled, can you let me know if there is a customized version of the event_post.php template in the /wp-content/uploads/espresso/templates folder? Do you have a link to this post that you can post here/

December 26, 2012 at 10:03 am

Hi Noga,

Can you check for missing or extra closing divs in the event(s) in the event editor? You can switch to the text/html view and look for these in the Event Description box. Here is a screenshot that shows what it will look like if there is an extra closing div:

screenshot

January 1, 2013 at 2:51 pm

@Noga —

The simplest solution may be to just install the older version of Jetpack. To do this:

1. Deactivate and delete Jetpack.
2. Download the 2.0.2 version of Jetpack from this link: http://downloads.wordpress.org/plugin/jetpack.2.0.2.zip — Save the zip file somewhere you can remember, like your desktop.
3. Install Jetpack from the version you downloaded. To do this, go to Plugins → Add New and click the Upload link.
4. Click the Choose File button and navigate to where you downloaded the Jetpack zip file.
5. Then click Install Now.

This will install the 2.0.2 version of Jetpack. Please let us know if this does not resolve the issue. Also, be aware that many people using Jetpack have reported issues with Photon and Sharing activated with various other plugins. It may be possible to resolve the issue by deactivating a number of the Jetpack features you are not using.