Support

December 28, 2012 at 4:20 am

Hi Eric,

Have you checked to see if you have any old templates in your wp-content/uploads/espresso/templates directory?

You can check this by looking in the Template Settings > Developer section. There is a button there that will also rename the directory in order for the latest version to use the default templates.

Renaming the folder will stop any modifications from working until they can be moved over to the new template files.

December 28, 2012 at 5:14 am

Sorry, not sure I follow you.

When you go to the Event Espresso Template Settings and scroll to the bottom do you see something like 1) http://d.pr/i/wc8H or more like 2) http://d.pr/i/yoUb

December 28, 2012 at 7:38 am

Hi Eric,

There is a conflict with the current version of Jetpack (version 2.0.4). The previous version (2.0.2) of Jetpack will not break the registration process.

You can revert back to version 2.0.2 of Jetpack by downloading it from here:

http://wordpress.org/extend/plugins/jetpack/developers/

Before installing, you’ll need to deactivate and delete version 2.0.4 of Jetpack.

Alternatively, if you’d prefer to stay on versioin 2.0.4 and if you’re comfortable with editing PHP files, you can change one line of code in class.jetpack-post-images.php in the Jetpack plugin. Line 254 will read:

$html = apply_filters( 'the_content', $html->post_content );

replace with:

$html = $html->post_content;

December 29, 2012 at 12:46 pm

Hi Eric,

We are continuing to look into the issue with the latest version of Jetpack and have an update:

The conflict between Event Espresso and Jetpack 2.0.4 will only manifest itself if both the Publicize and Sharing modules are active. When either of these modules are active, opengraph tags get added to the head of the document, which seems to be causing the trouble.
These modules can be deactivated on the main Jetpack settings page by clicking the Learn more button, then clicking the Deactivate button that appears to the right of the Learn more button.
If you’d prefer to use either of these modules, you can disable the opengraph tags by adding a function like this to a custom functionality plugin -or- if you have Event Espresso’s custom files add-on installed, you can add it to the custom_functions.php file:

function disable_jetpack_og_on_regpage() {
    if ( is_page(20) ) {
        remove_action( 'wp_head', 'jetpack_og_tags' );
    }
}
add_action( 'template_redirect', 'disable_jetpack_og_on_regpage' );

In the above code example the main registration page, as set in Event Espresso>General Settings, has the ID of 20. You may need to swap out the page ID value with the one that’s set on your site.