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Registration leading to wrong page

Posted: January 2, 2013 at 11:53 am


nbandes

January 2, 2013 at 11:53 am

When someone registers for an event, it takes them to the Event Registration page rather than the Thank you page and/or payment screen. General settings show it is set to the Thank you Page…

Auto Return URL (Thank You and Return Payment page):

My events are http://nicolebandes.com/events/


Chris Reynolds

  • Support Staff

January 2, 2013 at 2:13 pm

It looks like something’s not set up right. Please recheck your page settings and make sure that all the proper shortcodes are present and that none of the pages that are set in the Event Espresso page settings are duplicates or in the Trash.
https://eventespresso.com/wiki/the-basic-settings/#page


Josh

  • Support Staff

January 2, 2013 at 2:15 pm

Hi there,

In this case, it looks like the conflict with the latest version of Jetpack. We’re in the process of testing a fix and will have a fix in the next update. In the meantime, please see this post for some work around suggestions:

https://eventespresso.com/topic/important-information-re-the-recent-jetpack-update-and-event-espresso/


nbandes

January 2, 2013 at 2:22 pm

I had already checked that and have now double checked. Everything is set up as the basic settings state it should be.


nbandes

January 2, 2013 at 2:31 pm

Thanks Josh, that worked.

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