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Registration is made for original event and event moved to

Posted: May 28, 2018 at 4:03 am


Kursus-Kompagniet.dk

May 28, 2018 at 4:03 am

On my site: https://kursus-kompagniet.dk when i move a registration from one event to another, the attendees is registered on both events. Shouldn’t they disappear from the original event, to free up the spaces?


Tony

  • Support Staff

May 29, 2018 at 3:27 am

Hi there,

No, their registration should not be removed from the original event, however the original registration should have its status automatically updated to cancelled (which will free up their space on the event).

Is that not happening for you? Meaning both registrations are ‘Approved’?


Kursus-Kompagniet.dk

May 30, 2018 at 1:57 am

Hi Tony, thanks for your reply. What you write is correct, the status changes to cancelled, and free up the spaces. I guess we looked at it wrong.

It is a bit confusing to us, to see all the original cancelled registrations, while looking over the registrations to an event. Is it possible to remove/hide the original registrations that has been cancelled? Maybe just hid all cancelled registrations in the backend?


Tony

  • Support Staff

May 30, 2018 at 7:19 am

We don’t currently have an option to do that, but you can set a specific registration status on the registration list – http://take.ms/PlnXp

Does that help?

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Support forum for the Attendee Mover add-on for EE4.

Status: closed

Updated by  Tony 6 months, 2 weeks ago ago

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