Support

May 3, 2018 at 2:06 am

Hi there,

We don’t have a single button to do that, you would need to use the [ESPRESSO_TICKET_SELECTOR event_id=xx] shortcode to display the ticket selector for the event.

The user needs to select the tickets they want and then submit the form that way, they will then proceed to the Reg form and payment options from there.

May 4, 2018 at 3:35 am

Yes, you can apply your own CSS to change the color to whatever you want.

Can you link me to a test event I can use to run a registration? I’ll give you an example for your site.

May 7, 2018 at 8:23 am

Hi Ray,

The Venue not displaying issue may be fixed by visiting your WordPress dashboard, then go to the Settings → Permalinks page. This will refresh your site’s permalinks.

With regards to your registration form background colours, we can help you with this if you can share a link to the page on your website that has the event information.

May 8, 2018 at 2:24 am

Hi Ray,

Has the above event been published publicly? – http://take.ms/51YN1
(Same question on your Venue post)

We can’t view the above as you can only preview posts when logged into the site.

May 8, 2018 at 11:09 am

No it hasn’t as I don’t want to let it appear till the ride names etc have been finalized.

I’m not sure I follow? The venue post won’t show on the front end of the site if it’s not published so then it would only display if you preview the post.

Is this what you want me to do so you can view the form on the website?

Yes, you can set a password on the event if preferred to stop registrations whilst we take a look, just post the password here so we can view the page.

May 9, 2018 at 9:33 am

Thank you, I can now see the forms.

Ok, can you let me know what you would like to change? I know you want to add some colour to the forms, but where exactly? and what color?

As a quick example:

.ee-reg-form-attendee-dv {
    background-color: #0c71c3;
}

Changes the registration form background to blue, but I’m guessing you have other plans?

May 10, 2018 at 4:11 am

Hi Ray,

All of the tickets are now unavailable for sale so I can’t view the form again, can you add a test ticket I can use that is available to purchase?

May 10, 2018 at 7:45 am

Currently, your site is set to use red for all headings, I can see in places you’ve overridden this, but globally they are set to use red so you may be better setting the to use purple by default (the headings on the EE pages are just using the styles from your theme).

If you go to Dashboard -> Divi -> Theme Customizer -> General Settings -> Typography you should be able to set the ‘HEADER TEXT COLOR’ there.

Failing that you can use something like:

#ee-single-page-checkout-dv h1, 
#ee-single-page-checkout-dv h2, 
#ee-single-page-checkout-dv h3, 
#ee-single-page-checkout-dv h4, 
#ee-single-page-checkout-dv h5,
#ee-single-page-checkout-dv h6 {
    color: #800080;
}

To change all of the headers on the checkout to purple, however, that won’t change the page title header, the global styles will be used, you can override them again but as mentioned you’d be better setting the global styles.

Any Custom CSS provided by us can be added in the Theme customizer above, under ‘Additional CSS’.

For the forums page, is something like this what you are looking for?

.ee-reg-form-attendee-dv {
    background-color: rgb(78, 147, 202, 0.75);
    border: none;
}

May 10, 2018 at 8:47 pm

That should actually be:::

.ee-reg-form-attendee-dv {
    background-color: rgba(78, 147, 202, 0.75);
    border: none;
}

and you might want to move the fieldset legend so it looks OK with the above change, with:

.spco-attendee-lgnd {
color: #222;
position: relative;
top: 20px;
left: 5px;
margin-bottom: 10px;
}