Support

Home Forums Event Espresso Premium Registration Form Option Missing

Registration Form Option Missing

Posted: May 20, 2024 at 4:24 pm

Viewing 2 reply threads


markoehler

May 20, 2024 at 4:24 pm

On my new installation, I do not have a Registration Form option under my management. The only option I see is Venues. Do I need a specific add-on to get that option? I see other options in the management section of the menu that I don’t have either.


markoehler

May 20, 2024 at 4:29 pm

I have version 5.0.19.p


Rio

  • Support Staff

May 20, 2024 at 6:00 pm

no, Registration form is part of EE core and you don’t need to add add-on to use it.

Can you check if your WP account has all the needed capabilities to read and write registration form? Check this article here.
https://eventespresso.com/wiki/event-espresso-4-roles-permissions/

you can also have a quick test by logging to your admin account and see if that is available in there.

After doing this two step, the last debugging we do is checking a possible plugin/theme conflict.

You can use https://wordpress.org/plugins/health-check/ or any similar plugin.

You can do the above using Troubleshooting mode:

Tools -> Site Health -> Troubleshooting -> Enabled Troubleshooting mode.

That will disable all plugins and switch to a default theme and then allow you to enable specific plugins troubleshooting mode. Once disabled you will revert back to the current state.

thanks


markoehler

May 20, 2024 at 7:18 pm

B_I_N_G_O

Resetting using the Reset Capabilities button did the trick. I probably raced through something in setup.


Rio

  • Support Staff

May 20, 2024 at 8:16 pm

Awesome. If you need anything, feel free to reach us again.

thanks

Viewing 2 reply threads

The support post ‘Registration Form Option Missing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso