Support

Home Forums Event Espresso Premium Registration Form Fields are not showing in some specific event categories

Registration Form Fields are not showing in some specific event categories

Posted: February 19, 2021 at 4:53 am


Mark

February 19, 2021 at 4:53 am

Hi!
Some Event registration form fields are not showing on some specific categories of events.
In 1 category Form fields of personal information are showing but address information form fields are not showing. Although in other event categories both Personal and address information fields are showing.
Is there any setting about displaying different form fields for the different categories of the events?

Thanks.


Tony

  • Support Staff

February 19, 2021 at 8:03 am

Hi Mark,

There’s no setting for question groups to display based on categories, but the question groups shown for each event are set on the events themselves.

Each event has a section that looks like this: https://monosnap.com/file/SbYGsxdaZwiWs4NzEmDA0v2DNWikX8

So it sounds like the events in the category not showing the address info group does not have the address information question group check on them.

Can you link me to one of each of the events?


Mark

February 19, 2021 at 8:29 am

Thanks for the reply.
I got your point. But now the problem is that I have a lot of events that have been scheduled in its question group are selected “Personal Information” only.
Now according to your reply, I have to edit all the events and check both question group options. This is a very very lengthy task because I have scheduled events almost for the whole year of 2021. So do you have any other(shortcut) possible solution?
Thanks.


Tony

  • Support Staff

February 19, 2021 at 10:51 am

So I’m assuming you created those events using the EE3 REM add-on then migrated them over?

If so, one option is to reset EE4 and re-run the migrations (after updating the EE3 events to include the correct question groups). That would also give you an opportunity to try and fix the issue in your other thread with Venues.

However, note that resetting EE4 will remove any data you have within EE4 again, as if it was simply just installed, that includes events, settings, registrations, pretty much everything.

Failing that you’ll need some custom code to loop over those events and add the question group relationship for you.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 week, 5 days ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!