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Ryan Honick
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February 23, 2015 at 1:11 pm
Hi-
I was getting complaints from my customers about errors they received when they attempted to register.
I went and checked it out myself at one of the many registration points on the site:
http://gdiusa.us/services-2/camps-clinics/2014-regional-development-camp-rdc-york/
After filling out the form and pressing submit, I got some strange errors, the most persistent of which seemed to be:
“An error has occured: unable to save registration form data for the form input “17” with the submitted value “””
Form input 17 is “Age” which I set to a non-required value and which, even when filled in, still returns this error.
Please help, customers are not able to use the form as it is now.
Thanks!
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Tony
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February 23, 2015 at 2:02 pm
Hi Ryan,
I’ve just placed a registration onto the event you linked without any problem.
It looks like you have updated the Age question with a new question. Was the original ‘Age’ question assigned to multiple question groups?
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