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Registration error notice – only shows once and other questions

Posted: July 31, 2019 at 2:07 am


Nat J

July 31, 2019 at 2:07 am

Hello,

We have quite a long registration form. Is there a way to
A) get the error notification to show higher on the page
B) have the error notification stay on screen longer
C) have it appear more than once, e.g. they click to submit the form, oops missed a couple of field. They think they have corrected all the fields, click again, but have missed a required field the error message shows again, currently it does not.

Thank you


Josh

  • Support Staff

July 31, 2019 at 8:28 am

Hi,

Normally all of the above should already be displayed, so in this case there may be a plugin/theme conflict that’s interfering with the form validation.

May I ask can you share a link to the event in question so we can investigate?


Nat J

July 31, 2019 at 9:45 am

Hi Josh, the website is http://www.testmyheart.org.uk any event listed in the home page with space would be the place to look. just click register and your see what I mean.

Should the error notification appear each time they try and submit without completing the form correctly?


Josh

  • Support Staff

July 31, 2019 at 5:23 pm

Should the error notification appear each time they try and submit without completing the form correctly?

As it stands now the error notification that’s shown in the middle of the screen displays one time. Then, the form validation messages (on your site, where it says “This field is required”) for each field will continue to display until completed.

The support post ‘Registration error notice – only shows once and other questions’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 months, 2 weeks ago ago

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