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Registration Error: Content not recognized in required fields

Posted: April 13, 2015 at 4:49 am

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Carol Wadsworth

April 13, 2015 at 4:49 am

We are receiving an error message on a registration form which states that the required fields are empty when all have been completed.
Here is a link to the registration form: http://www.cynergycrossfit.com/events/nurses-challenge-2015/
Here is a link to the screen shot: http://www.cynergycrossfit.com/images/nursesreg.png
I tried creating a new event and I received the same error. You can see the 2 Nurses Challenge events further down on this page: http://www.cynergycrossfit.com/foundations-registration/
We do have other events listed that are not experiencing issues, so I’m not sure why this is happening…
Links to the “working” events are listed on this page: http://www.cynergycrossfit.com/programs-3/boot-camp/
I would appreciate your help with this as soon as possible…
I am using WP 4.1.1
EE v 4.6.19p
Thank you!


Dean

April 13, 2015 at 5:43 am

Hi,

I think the issue might be because you have the “Participant’s Full Name (This serves as your agreement to the Waiver.)*” question twice on the registration form. Can you please remove one and try again?


Carol Wadsworth

April 13, 2015 at 5:56 am

Hi Dean – that’s exactly what it was! Thank you – I didn’t notice I had that in there twice! Good catch! I appreciate it!

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