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Mark
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October 4, 2024 at 2:30 am
Hi Folks,
Whenever I try to update the Event espresso core plugin from version 5.0.20.p to 5.0.27.p I face this error on registration for any event.
Here is the screenshot: https://www.screenpresso.com/=zmbHhqbABEuM
site URL : vancouverfirstaid.ca
Could You please tell me why is this happening?
I have tried several times to update but failed and I rolled back my site to the previous version.
Thanks in advance.
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Tony
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October 4, 2024 at 2:53 am
Hi there,
The screenshot above doesn’t load for me, is that the correct URL?
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Tony
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October 4, 2024 at 4:14 am
Hmm, strange.
That error states there isn’t a valid registration when attempting to trigger notifications (emails), but if that was indeed the case I’d expect an error before that point.
If you check the servers error logs are there any other error thrown around the time of the above?
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Mark
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October 5, 2024 at 1:03 am
This is what i have in the error log:
[05-Oct-2024 05:42:58 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM wp_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
[05-Oct-2024 05:42:58 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT autoload FROM wp_options WHERE option_name = ‘_transient_timeout_woocommerce_blocks_asset_api_script_data_ssl’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Oct-2024 05:42:58 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Oct-2024 05:42:58 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘ee_pers_admin_notices’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->registerAndSaveNotices, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->getPersistentAdminNoticeCollection, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->retrieveStoredNotices, get_option
[05-Oct-2024 05:43:01 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM wp_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
[05-Oct-2024 05:43:01 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT autoload FROM wp_options WHERE option_name = ‘_transient_timeout_woocommerce_blocks_asset_api_script_data_ssl’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Oct-2024 05:43:01 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Oct-2024 05:43:01 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘ee_pers_admin_notices’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->registerAndSaveNotices, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->getPersistentAdminNoticeCollection, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->retrieveStoredNotices, get_option
[05-Oct-2024 05:44:52 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT a.action_id FROM wp_actionscheduler_actions a WHERE 1=1 AND a.hook=’wc_schedule_pending_batch_processes’ AND a.status IN (‘in-progress’, ‘pending’) LIMIT 0, 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing\{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
[05-Oct-2024 05:44:52 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT autoload FROM wp_options WHERE option_name = ‘_transient_timeout_woocommerce_blocks_asset_api_script_data_ssl’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Oct-2024 05:44:52 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Oct-2024 05:44:52 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘ee_pers_admin_notices’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->registerAndSaveNotices, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->getPersistentAdminNoticeCollection, EventEspresso\core\services\notifications\PersistentAdminNoticeManager->retrieveStoredNotices, get_option
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Tony
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October 7, 2024 at 4:40 am
The error regarding notices shouldn’t cause registration issues.
Do you have a staging site I can view this on?
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Mark
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October 9, 2024 at 3:23 am
On the staging site, everything is fine. The issue is only caused on the live site.
Should I provide you with the live credentials for debugging?
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Tony
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October 9, 2024 at 6:38 am
Sure, I can test a registration and see whats the requests return but I can’t reproduce this locally so can’t guarantee a fix.
I’ll take a look if you can send both WP Admin and FTP credentials over using this form:
https://eventespresso.com/send-login-details/
Does the staging site also throw the same PHP errors you’ve included above?
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