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tgrady
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September 18, 2015 at 11:23 am
Emails are not working when a participant registers. I can manually send them an email and it goes through, sometimes pushing out the original email with it. HELP
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Lorenzo Orlando Caum
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September 18, 2015 at 1:02 pm
Hi, please see our recommendation here for testing with only Event Espresso running:
https://eventespresso.com/topic/event-cart-stuck/#post-173625
Also, you may want to check to see if these emails are arriving to spam / junk mail folder. If they are, then please setup a transactional email service:
https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/
The article above also explain how Event Espresso handles email notifications.
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Lorenzo
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