Do you have the location information filled out in the venue manager -or- is the location info filled out in the event editor? The reason I ask is it can make a difference which email shortcodes are used depending on whether the Venue manager is enabled or not.
I have the information filled out in Venue Manager – and then in the Event Editor I’m choosing the venue from the drop-down option under Advanced Options.
Instead of the location shortcodes, try [venue_title] , [venue_address] , and [venue_phone] .
With the google map link shortcode, what URL is displayed for the google map link in the email?
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