Posted: August 5, 2020 at 8:26 am
I ran a quick test registration on one of your events to see which payment method you are using and it looks like a custom integration with Realex Payments, is that correct?
With Event Espresso the checkout process builds out all of the details needed and loads the payment methods. The user selects whichever payment method they prefer and then that payment method essentially takes over the process and EE has very little control over what happens, it’s all down to the payment method itself.
A quick Google search with the error you posted lead me here:
Which suggests that Realex can’t connect with the URL the payment method sent over in its
As this isn’t a payment method we created ourselves you’ll need to contact the developer who created it and have them investigate this further as we don’t provide support for payment methods we didn’t create.