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Registration Email has an email address present

Posted: January 21, 2014 at 11:26 pm

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Nathan Winnall

January 21, 2014 at 11:26 pm

Hello,
I am having an issue with the registration page and particular the email field. On every event registration we have an email present in there. My question is how can i remove this so it has no email? I think this will confuse customers. If you can please advise what to do as i need this fixed asap as we are going live later today/tomorrow?

Thankyou in advance!!

Nathan


Dean

January 22, 2014 at 12:54 am

Hi Nathan,

It isn’t possible to remove the email, it’s a core question that is required from all attendees.

I assume your issue stems from the fact that every attendee is required to provide an email rather than just the primary attendee?`

The only way I know of not taking that is to use jQuery to copy the primary attendee email or insert another email address into the additional attendees email field and hide that field.

It isn’t a perfect solution, but it does work. Of course if you use the primary attendees email then they will receive more than one email from the system, so I would recommend the admin email or a fake email from the site domain.


Nathan Winnall

January 27, 2014 at 1:25 pm

Hi Dean,

Thankyou for your reply, i have got it sorted. As soon as i logged out of the admin area and then went to register the email was not present anymore.

Thankyou for all of your help, you have been fantastic!!

Thanks,
Nathan


Dean

January 28, 2014 at 3:42 am

You’re welcome.

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