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Burnt Orange Design
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March 15, 2017 at 3:52 pm
Hi,
I just started having an issue with some of the dropdown answers not saving. You can see here:
** Removed **
It’s mainly the “Grade” and the “State” drop downs. They seem to save in the database, because when I export the registrations to CSV file, they show the correct entry, but in the admin and frontend, they show the default option for each, which is the first option in each dropdown.
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This topic was modified 7 years, 6 months ago by
 Tony. Reason: Removed link
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Tony
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March 17, 2017 at 9:30 am
Hi there,
I’ve removed the link from public view, to confirm is the link for a live registration or a test?
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Burnt Orange Design
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March 17, 2017 at 9:32 am
It’s for a live registration.
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Tony
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March 17, 2017 at 9:51 am
I recommend against posting links to edit live registrations on the forums, the forums are public so anyone can access the registration and change the values.
I’ve created a new registration under my name but as you currently only have a live payment method I can’t finalize. Can you post a link to my Invoice/Receipt so I can look into this a little more?
You’ll find that within:
Event Espresso -> Registrations
Find my registration in the list and click the Invoice link in the actions column, the url you are then directed to is the on I need.
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Burnt Orange Design
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March 17, 2017 at 11:17 am
I’m sorry I totally misunderstood your first comment. That was not a live registration. That was a test that I did to try to figure out the problem. Thanks I will send you the invoice link.
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Tony
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March 17, 2017 at 12:01 pm
Ah, ok.
You can ad the link for the above here, the email address used on that registration may not receive your email if your are sending it using that address.
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Burnt Orange Design
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March 17, 2017 at 12:10 pm
**Removed**
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This reply was modified 7 years, 6 months ago by Tony. Reason: Remove link
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Tony
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March 21, 2017 at 7:36 am
Thank you.
I’ve managed to reproduce this and have created a ticket for our developers to investigate further, we will update this thread with any news.
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Josh
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March 30, 2017 at 1:41 pm
Update:
Event Espresso 4.9.35.p was released today and it includes a fix for the issue reported here.
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