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Registration does not go to payment page

Posted: January 10, 2013 at 12:43 pm


Chantel Botha

January 10, 2013 at 12:43 pm

I am a new user. Have double checked all my settings 5 times!!!
Seems to be a problem with running Jetpack 2.1.1.
When disabling the plugin all started working.

Please assist – I urgently need to re-active Jetpack in order to use the functions.


Josh

  • Support Staff

January 10, 2013 at 1:31 pm

Hi Chantel,

Which Jetpack functions are you using? In this case, only the publicize and sharing modules affect the Event Espresso registration process. We are working on testing a new release which will resolve the conflict, and this version is available for download if you sign up for the pre-release channel.

There is another topic in the forums that has a few workarounds you can use with the current version of Event Espresso and Jetpack:
https://eventespresso.com/topic/important-information-re-the-recent-jetpack-update-and-event-espresso/


Chantel Botha

January 10, 2013 at 1:48 pm

Thanks for the fast reply – I am using the Publicize and sharing! Will look at the workaround post


Josh

  • Support Staff

January 11, 2013 at 8:48 am

Hi Chantel,

The pre-release version has this fixed, so you can try that if you’d like to:

https://eventespresso.com/topic/announcing-the-pre-release-channel/

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