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Registration Details – "Other Registrations in this Transaction" – Issues

Posted: July 15, 2016 at 10:21 am


Dino Granito

July 15, 2016 at 10:21 am

In the Registration Details for a registered guest, and under the “Other Registrations in this Transaction”, the events are not displaying. Only one event is displaying rather than all the events signed up for in the transaction.


Tony

  • Support Staff

July 15, 2016 at 10:55 am

Hi Dino,

Are the correct number of registrations shown only all under the same event or is it only the registrations shown for a single event shown there?


Dino Granito

July 15, 2016 at 11:28 am

It looks that way. For example: Person is registered for 7 events; when I click on “View Registration Details” icon from the Event Overview page, it displays the Registration Item for that event, then scrolling down, I’ll see 6 items under Other Registrations in this Transaction, but they all have the same Event Name.
So, yes, the correct number is showing.

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