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Registration Details

Posted: October 15, 2019 at 8:13 am


Charlie

October 15, 2019 at 8:13 am

Good Morning
When a customer register for a class, is supposed to show in this case, only 3 dates but it shows many dates :

Registration Notification
The following attendee(s) have registered for the following event:

Event: 24 Hour Class Woodside OCT 2019
Registrant Details:
Customer Name
• Registration Code: 2711-630-1-xxx
• Tickets:
• TLC 24 Hour Course – OCT 07 – MONDAY
• Dates/Times:
o October 1, 2019 9:00 am – October 3, 2019 5:45 pm
o October 2, 2019 9:00 am – October 4, 2019 5:45 pm
o October 3, 2019 9:00 am – October 5, 2019 5:45 pm
o October 4, 2019 9:00 am – October 6, 2019 5:45 pm
o October 5, 2019 9:00 am – October 7, 2019 5:45 pm
o October 6, 2019 9:00 am – October 8, 2019 5:45 pm
o October 7, 2019 9:00 am – October 9, 2019 5:45 pm
o October 8, 2019 9:00 am – October 10, 2019 5:45 pm
o October 10, 2019 9:00 am – October 12, 2019 5:45 pm
o October 11, 2019 9:00 am – October 13, 2019 5:45 pm
o October 17, 2019 9:00 am – October 19, 2019 5:45 pm
• Question: Cellphone Number
• Answer: xxxxxx
• Question: Date of Birth
• Answer: xxxxxx
• Question: Referred by
• Answer: Internet
• Question: DMV Drivers License ID Number
• Answer: xxxxxxxxxxx
• Question: TLC License Number /Application Number
• Answer: xxxxxxxxx
________________________________________


Charlie

October 15, 2019 at 8:16 am

Good Morning

When a customer pays for a class, he receives this message with errors. He is supposed to receive 3 dates of class not many.

Registration Notification
The following attendee(s) have registered for the following event:

Event: 24 Hour Class Woodside OCT 2019
Registrant Details:
xxx
• Registration Code: 2711-630-1-xxx
• Tickets:
• TLC 24 Hour Course – OCT 07 – MONDAY
• Dates/Times:
o October 1, 2019 9:00 am – October 3, 2019 5:45 pm
o October 2, 2019 9:00 am – October 4, 2019 5:45 pm
o October 3, 2019 9:00 am – October 5, 2019 5:45 pm
o October 4, 2019 9:00 am – October 6, 2019 5:45 pm
o October 5, 2019 9:00 am – October 7, 2019 5:45 pm
o October 6, 2019 9:00 am – October 8, 2019 5:45 pm
o October 7, 2019 9:00 am – October 9, 2019 5:45 pm
o October 8, 2019 9:00 am – October 10, 2019 5:45 pm
o October 10, 2019 9:00 am – October 12, 2019 5:45 pm
o October 11, 2019 9:00 am – October 13, 2019 5:45 pm
o October 17, 2019 9:00 am – October 19, 2019 5:45 pm
• Question: Cellphone Number
• Answer: xxxxx
• Question: Date of Birth
• Answer: xxxxx
• Question: Referred by
• Answer: Internet
• Question: DMV Drivers License ID Number
• Answer: xxxxxxx
• Question: TLC License Number /Application Number
• Answer: xxxxx
________________________________________


Josh

  • Support Staff

October 15, 2019 at 8:32 am

Hi Charlie,

Can you go in to edit the event, then click the gear icon for the “TLC 24 Hour Course – OCT 07 – MONDAY” ticket (Under the Tickets heading)? That will open an advanced settings panel, and you’ll likely see that every datetime’s checkbox is checked. You’ll uncheck the extra datetimes to fix this.

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Status: closed

Updated by  Josh 1 month ago ago

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