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Registration denied with ticket scanning

Posted: August 7, 2018 at 5:54 am


dhi001

August 7, 2018 at 5:54 am

Hi,
I created an approved ticket and decided to test and see if this would work. I tried continuous, Look-up and Check-in only and they all say – Registration denied.
Canyou tell me what I am doing wrong or is there something I need to switch on.

Thanks
Andrea


Josh

  • Support Staff

August 7, 2018 at 7:53 am

Hi Andrea,

Before you scanned the ticket did you select the event and the datetime that matches what’s on the ticket?

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Support forum for Event Espresso 3 and Event Espresso 4.
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Updated by  Josh 1 week, 5 days ago ago

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