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Registration denied with ticket scanning

Posted: August 7, 2018 at 5:54 am


dhi001

August 7, 2018 at 5:54 am

Hi,
I created an approved ticket and decided to test and see if this would work. I tried continuous, Look-up and Check-in only and they all say – Registration denied.
Canyou tell me what I am doing wrong or is there something I need to switch on.

Thanks
Andrea


Josh

  • Support Staff

August 7, 2018 at 7:53 am

Hi Andrea,

Before you scanned the ticket did you select the event and the datetime that matches what’s on the ticket?

The support post ‘Registration denied with ticket scanning’ is closed to new replies.

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