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REAIE
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April 10, 2022 at 7:11 pm
EE Version 4.10.29.p
We are using the [PRIMARY_REGISTRANT_REGISTRATION_DATE] Shortcode in the Message Templates (Specifically need this to appear at the top of Invoice Templates.)
It recently (not sure exactly when) stopped outputting a date.
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Tony
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April 12, 2022 at 4:13 pm
Hi there,
So, by default the invoive includes:
Date: [PRIMARY_REGISTRANT_REGISTRATION_DATE]
Registration Code: [PRIMARY_REGISTRANT_REGISTRATION_CODE]
Transaction ID: [TXN_ID]
Do you have those loading on the template and if so, does [PRIMARY_REGISTRANT_REGISTRATION_CODE] still output a registration code?
Quick example: https://monosnap.com/file/YV4dCPGRchA8xFgfEJjUlRlamU24EG
The [PRIMARY_REGISTRANT_REGISTRATION_DATE] shortcode uses the date format set in your site’s general settings. So may I ask what is set in:
Dashboard -> Settings -> General -> Date Format?
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REAIE
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April 18, 2022 at 10:35 pm
The Date Format was set to ‘Custom’ and was blank!
Thank you for the help. This has corrected the issue.
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Tony
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April 19, 2022 at 4:23 am
You’re most welcome 🙂
Side note, often when people set the date format to custom and then blank it’s to remove the DateTime output from the front end of the events, so check that sections of your site now don’t show dates you don’t expect them to.
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