Posted: January 3, 2013 at 2:35 am
|
I have the Multiple Event Registration plugin enabled and everything seems to be working correctly but I have a couple of questions…
Cheers, Will |
|
Hi Will, Multiple Event Registration (MER) follows the classic ecommerce set up, you select your products by adding them to cart -> confirm the amounts are good -> fill out your details -> pay. The attendee details are actually saved to the database once the user confirms their details. At that point the user can go back to the event list and add new events to their cart, the system will remember (via a session) that they have added the first event and details, and they can then add their details for a secondary event. The user (on confirmation) will be created again for the secondary event as thats how it currently works, but will not be duplicated for the first event. So, to summarise, only after the user confirms their details and hits the payment page will their details be stored in both the database and a session. |
|
That sounds great. So presumably I could create another button that stored the info but took them back to the events page rather than on to the payment page? Also, why does the total need refreshing on the cart page? It seems to get the total wrong quite a lot. Thanks for the fast responses. Cheers, Will |
|
Hi Will, I would recommend trying to get the users to select what they need before moving to cart, but yes if needed you could amend the payment page template to include a link back to the event registration page. Regarding your refresh issue, I checked your site in chrome and saw no issues. Can you give an example and what browser you are using? I would also recommend a cache clear just in case. |
|
P.S. I really like what you did with the event list, those icons help it look awesome! |
|
Dean, Firstly…cheers for the great feedback on the design. Really appreciated! Secondly – I agree that it would be far more simple to get them to do all their ‘event shopping’ first and then get them to go through the registration process. I think I need to change the ‘Event Added’ button to be a bit more like ‘Added. Finished Shopping? Then View Cart’…or something like that. Final question (for now 🙂 )…Why does the ajax ‘Add to Cart’ fail on a browser logged in as Admin (sticks on loading.gif spinner)? I am having to run a separate incognito window to test the adding to cart etc… Cheers, Will |
|
You are welcome!
I think this is a wise idea, it helps to streamline the process as well with less back and forth between screens.
The short answer is that it shouldn’t! The only thing I can think of is if there is a plugin loading that is conflicting with the javascript. I saw nothing when I checked your site, so unless it is only loading for an admin, which if so it should only be loading in the dashboard. Do you have anything that loads in the admin bar? You can check for conflicts by right clicking, inspect element and then go to the Console. On examining your site a little more it seems you have two versions of jquery loading (jquery.js and jquery.min.js) which are different versions. This can cause problems so I would advise you to find out what is loading the google jquery (the minified one) and stop it. This is normally the theme. |
|
Good plan on all fronts….off to investigate. Cheers, Will |
The support post ‘Registration data when using Multiple Event Registration’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.