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August 14, 2014 at 8:58 am
Hello,
We are using EE 3.1.36.5.P for a client’s site, and on our development server, we have had no issues. Recently we moved the site to the client’s (cheap) hosting, and have experienced some problems. There were problems with their SSL certificate not working properly, and significant lag, and they moved the site to another server, where everything appeared to be corrected. Since then, however, the registration form for an event does not seems to submit properly. Rather than directing to a confirmation page where the user can proceed to payment, it simply displays a list of all the courses.
I realize this is well outside the scope of your support, but I was hoping you might have an idea of what kind of thing might cause this, so I can go to their hosting company with some useful information. Any ideas you might have would be greatly appreciated.
For your reference, here is an example of a working registration form on our testing server: http://criterion.viussandbox.co/events/asbestos-workerhandler-7/
Here is a similar registration page on the new server, where registration does not work properly: https://www.criterionlabs.com/events/asbestos-workerhandler-initial-2/
Thanks!
Andrew Croce
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