Support

Home Forums Community Forum Registration Confirmation page not directing properly

Registration Confirmation page not directing properly

Posted: August 27, 2014 at 5:55 pm


Silly Techie

August 27, 2014 at 5:55 pm

When I fill out the registration form and click “submit”, I am not redirected to the confirmation page.

So for example, if I am on the page: http://www.mywebsite.com/event-registration/?ee=10 and I fill out the form properly and click submit, it redirects me to:
http://www.mywebsite.com/event-registration/ where it just lists all events and a register button for each of them…. so it’s kind of like a never ending cycle.

I don’t know what has changed, the payment process use to work perfectly on this site.
Using Version 3.1.35


Dean

August 28, 2014 at 1:01 am

Hi,

Can you provide a link to the actual site please?


Silly Techie

August 28, 2014 at 1:13 am

The website (classes start in the second week of september)


Dean

September 1, 2014 at 1:12 am

Hi,

Please check that your core Event Espresso pages are all active (not draft, not password protected, etc) and have the correct shortcodes on them.

Also check that in the General Settings the core pages have been allocated correctly. This is an example of the default settings: http://take.ms/YJP9y


Silly Techie

September 1, 2014 at 10:00 am

Hi, thanks for the response.

All of the pages are set correctly.
It used to all work perfectly. The only thing I did was update the items in the calendar and now it’s broken :/

I have put [raw] tags around each shortcode on each core page. I’ve tried to switch theme to twenty twelve and it still does the loop.


Amanda

September 1, 2014 at 5:40 pm

I solved the issue by upgrading EE to version 3.1.36.5.P…. Luckily I had a backup…

The support post ‘Registration Confirmation page not directing properly’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Amanda 4 years, 9 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!