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Registration Confirmation Emails to US, not working (Continued)

Posted: December 6, 2014 at 12:17 pm

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Todd

December 6, 2014 at 12:17 pm

Hello,

We suddenly stopped receiving the automated email to let US know when someone has registered for an event. The last email was Sunday, August 03, 2014 9:28 PM.

We had not made any changes or updates to the site, Event Espresso or PayPal.

At that time the attendee list showed people having successfully registered. That has now changed, but I will pursue that in a different thread.

NOTE: I ran the “Check Email” and the test was successful. So it seems that Event Espresso is no longer sending out the emails to the contact person who is managing the events. As such she does not know when someone signs up for something.

WordPress version WP 3.9.2
Event Espresso version 3.1.36.5.P
PHP Version 5.3.2-1ubuntu4.26
Event Calendar: http://explorocean.org/events/
Example Registration Page: http://explorocean.org/event-registration/?ee=1058

Thanks for your help.


Lorenzo Orlando Caum

  • Support Staff

December 6, 2014 at 7:41 pm

Hi,

Try a transaction email service like Postmark app or Mandrill:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/


Lorenzo

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