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Registration confirmation email destination

Posted: April 25, 2018 at 4:13 am


drkings1

April 25, 2018 at 4:13 am

Hi there,

At the moment the Event Registration Emails when someone buys a ticket on my site are going to my personal email.

I would like to divert them to a different email address, which is a shared email.

I can’t find a setting to change the address that these confirmations get sent to.

I’m guessing EE is getting my personal email address from my master admin login for wordpress, but I don’t know that for sure.

How do I set the address (and change the address) where these confirmations go please?

Many thanks

Daniel


Tony

  • Support Staff

April 25, 2018 at 4:29 am

Hi Daniel,

I’m guessing EE is getting my personal email address from my master admin login for wordpress, but I don’t know that for sure.

By default its pulling the email address for whichever account it set as the Event Author to send the event admin emails to.

How do I set the address (and change the address) where these confirmations go please?

Rather than changing the user account email, you can change where EE sends those emails to.

Go to Event Espresso -> Messages -> Default message templates.

You’ll need to go through each ‘Event Admin’ context that is active on the message templates – http://take.ms/Vlz9d

Edit each one and change the ‘To’ field from [EVENT_AUTHOR_EMAIL] to [CO_EMAIL]

EE will then use the email address from Event Espresso -> General Settings -> Primary contact email

Will that work better?


drkings1

April 25, 2018 at 8:21 am

Yes. That should work much better.

I’ll give it a try.

Thank you.


Tony

  • Support Staff

April 25, 2018 at 3:53 pm

You’re most welcome πŸ™‚

If have a minute we would really appreciate if you could share your experience with Event Espresso or provide a review on WP.org.


drkings1

May 2, 2018 at 8:00 am

Done. And yes, this works.

I’ve just left a review on WP.org.


Tony

  • Support Staff

May 2, 2018 at 9:58 am

Thank you πŸ™‚

I’m glad this works for you.

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Updated by  Tony 3 months, 2 weeks ago ago

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