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Registration Confirmation EMail

Posted: February 17, 2016 at 1:36 pm

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hojati

February 17, 2016 at 1:36 pm

Hello Folks,

i wanted to ask if for the bank transfer payment methode the “regestration confirmation” mail is send. If not i have an error in my system.

Greetz


Tony

  • Support Staff

February 17, 2016 at 5:06 pm

Hi there,

I’m assuming the “regestration confirmation” email is the ‘Registration Approved’ message, the email sent to user after they have registered and paid on the event?

If so then no that email will not be sent when using the Bank Transfer payment method as the registration is still ‘Pending Payment’. It will only be sent once you have applied the payment within the admin and selected to ‘Send related messages’ at that point.

The registration then switches to ‘Approved’ and triggers that message.


hojati

February 19, 2016 at 8:45 am

Thanks. Thats what i needed.


Tony

  • Support Staff

February 19, 2016 at 11:28 am

You’re most welcome 🙂

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