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Registration Confirmation E-mails

Posted: April 26, 2014 at 11:48 am

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Scott Zuckerman

April 26, 2014 at 11:48 am

Hello,

I was under the assumption that when someone registers for an event the administrator will get an e-mail notification of the registration. This is not working. Please help.

Scott


Tony

  • Support Staff

April 27, 2014 at 10:03 am

Hi Scott,

Generally speaking issues with confirmation email are due to server configuration issues.

I have ran a test registration on your site and have not received any confirmation emails (free ticket). You could try installing a plugin such as Email Log to log any attemptes to send emails from your install. That will display any errors if thrown.

However, as mentioned email issues are generally due to server configuration and as such we recommend using a service such as Mandrill (Free up to 12k emails) to send transactional emails. You can use this with WordPress using the wpMandrill plugin.

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