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Registration confirmation but not added to spreadsheet

Posted: July 9, 2013 at 9:18 am

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dov goldstein

July 9, 2013 at 9:18 am

Random people are getting confirmation emails but not being added to the spreadsheet. The invoice is showing as amount due “0” (all fields are “0”)

What do I do to fix this?


Josh

  • Support Staff

    •

July 9, 2013 at 9:46 am

Hi there,

We will need to know a bit more about what’s happening here in order to know how to fix this. Can you let us know which payment options are activated in Event Espresso>Payment settings? Also, are there any caching plugins installed? Has anything been customized in the Event Espresso templates?
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Status: closed

Updated by Josh 11 years ago ago

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