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Registration coming up under a different account name.

Posted: August 29, 2023 at 6:16 pm

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Dhohl

August 29, 2023 at 6:16 pm

I have noticed at times if someone was pervious registered for an event by one account holder and then registered later on for a different event by a different account holder is shows the previous account are the registrant.


Rio

  • Support Staff

August 29, 2023 at 6:55 pm

Can you tell us more information? they have different account name, but the same email?

Can you show us example? please use loom https://www.loom.com/

thanks

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