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Jake Whitfield
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January 18, 2017 at 7:10 pm
Registration checkout page not showing payment options using the email link.
A few people I have sent payment reminder emails to have said the just come to an empty page.
Status appears OK in Critical pages.
http://www.thecassettes.com.au/registration-checkout/?uts=1484562253&e_reg_url_link=1-082684971f9606d3b76b450b98572296&step=payment_options&revisit=1&utm_campaign=website&utm_source=Website%20Emails&utm_medium=Website%20Emails#checkout
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Josh
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January 18, 2017 at 7:31 pm
Hi Jake,
Can you find what’s adding the
&utm_campaign=website&utm_source=Website%20Emails&utm_medium=Website%20Emails string to the email link? The reason I ask is because when that part is removed, the URL just works:
http://www.thecassettes.com.au/registration-checkout/?uts=1484562253&e_reg_url_link=1-082684971f9606d3b76b450b98572296&step=payment_options&revisit=1#checkout
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Jake Whitfield
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January 20, 2017 at 5:30 am
Hmm. looks like it may be a compatability issue with SendGrid https://en-au.wordpress.org/plugins/sendgrid-email-delivery-simplified/
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Tony
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January 20, 2017 at 6:05 am
Hi Jake,
Do you have click tracking enabled on your SendGrid account?
https://sendgrid.com/docs/User_Guide/Settings/tracking.html
It looks like Sendgrid is altering the links for tracking within the emails which then causes the checkout page to fail.
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