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quantumx
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September 12, 2017 at 2:48 am
“This registration step could not be complete. Please refresh the page and try again”
Check this website
These are the screentshots.
Thanks
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Josh
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September 20, 2017 at 2:52 pm
Hi there,
You can reactivate your cancelled support license and we can help with troubleshooting the error.
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quantumx
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September 21, 2017 at 9:24 pm
Thanks, Josh for the swift reply.
I will reactivate my license.
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Tony
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September 22, 2017 at 1:51 am
Hi there,
I’d recommend updating to the latest version of Event Espresso as we have made multiple bug fixes since the version you are currently using.
The error is thrown on the final step of the registration and it looks like your server is throwing a fatal error (error 500) on the last step – http://take.ms/7oI2y
Do you have access to the server error logs? If so take a look within that and see what error is being thrown when the registration is finalized.
If not you can enable WP_Debug on your site, I’d recommend using this snippet:
https://gist.github.com/Pebblo/8787f5530ea777c84aaf62f075e55b32
You can add that to your wp-config.php and your site will log errors so we can see what is happening.
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