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Registration Checkout

Posted: October 15, 2020 at 12:27 pm


dianneglass

October 15, 2020 at 12:27 pm

My customers are having a very hard time registering for events. they usually have to try a couple of times before they can register, Also the states are showing other countries, I need to be able to only show states based on the country selected, or at least make the united states show first.


Tony

  • Support Staff

October 16, 2020 at 6:43 am

Hi there,

My customers are having a very hard time registering for events. they usually have to try a couple of times before they can register

When this is happening to user, what happens to their checkout?

Is there an error message shown?

At which point in the registration process are they running into issues?

Also the states are showing other countries, I need to be able to only show states based on the country selected, or at least make the united states show first.

Currently, this is not something we have available within the Stripe payment method, I’ll check to see if we can change this.

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Updated by  Tony 1 week, 3 days ago ago

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