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Registration Cancelled and Thank You pages

Posted: November 4, 2018 at 11:46 pm


gurjeets

November 4, 2018 at 11:46 pm

Hello,

When a user cancels the transaction at moneris page, the thank-you webpage shows up !

Shouldn’t the user see registration-cancelled webpage?

In which other scenario, the ‘registration-cancelled’ webpage shows up?

Moreover, what kind of shortcodes can be added to registration-cancelled webpage, so that the user can try to register again.

Please help.

Regards
Gurjeet


Josh

  • Support Staff

November 5, 2018 at 10:00 am

Shouldn’t the user see registration-cancelled webpage?

No, it’s intended that they go to the Thank You page because they’ll have the opportunity to attempt the payment there. If they’re taken to the cancelled page, they’ll have to start over again.

In which other scenario, the ‘registration-cancelled’ webpage shows up?

If you add the Registration Cancelled page to your website’s navigation menu, the end user could click that menu item to clear their registration station and start over (similar to emptying a cart).

While there are no additional special shortcodes for the Cancelled registration page, you could add a link to the page on your site that has the calendar or the event list so they can start over with a new registration.

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