Support

Home Forums Event Espresso Premium Registration button suddenly disappeared.

Registration button suddenly disappeared.

Posted: December 7, 2015 at 11:42 am


Michael Kimble

December 7, 2015 at 11:42 am

After updating EE4, I can’t register for any event. The calendar icon/button, as well as the registration button is now missing.

I can only assume there is now some conflict with EE4 and the theme that I am using.

Any help would be greatly appreciated.

The website in question is http://www.breakpointchurch.com/events/


Josh

  • Support Staff

December 7, 2015 at 2:45 pm

Hi Michael,

This may be from the way that the theme handles the_excerpt. If you add an excerpt to one of the events, does that have any effect?


Michael Kimble

December 7, 2015 at 8:00 pm

Sorry if this sounds like a stupid question, but I don’t know what you mean by adding an excerpt to one of the events.

If you can give me the details of what I need to add/modify, I will certainly give it a try and see if that changes the results.

Thanks


Michael Kimble

December 8, 2015 at 4:08 am

OK….please disregard my previous message. I found the Excerpt box 🙂

Yes, by adding text into the box the Register Now button appears when you click on an event.

Is this the recommended solution moving forward, or is this just a band-aid? Please let me know.

Thanks


Seth Shoultes

  • Support Staff

December 8, 2015 at 9:37 am

Hey Michael,

I think it depends on the theme you have installed. If your WordPress theme requires data in the the_excerpt post field when in outputs your pages, then yes, this is probably going to be a permanent solution, as long as you are using that particular WordPress theme.

Does that make sense?

Please let us know if you have further questions.

The support post ‘Registration button suddenly disappeared.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso