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laurian Horowitz
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March 23, 2016 at 7:40 pm
It says it can go out to multiple email addresses, but it’s not. I think it’s working going out to the registrant, but I can’t get a copy to either the shortcode email or a full typed in email.
Help?
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Tony
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March 24, 2016 at 7:00 am
Hi Laurian,
Which ‘context‘ you trying to send to multiple users?
Which shortcodes have you tried?
Are you separating each email/shortcode with a comma (,)?
The ability to use multiple address within the To field of the messages system can depend on your hosts server/mail server setup but lets make sure the messages system is setup correctly first.
Can you add some screenshorts of your Registration Approved message templates so we can take a look.
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laurian Horowitz
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March 24, 2016 at 10:26 am
I’m not getting any notices other than a receipt from my credit card processor that a registration has occurred, but that doesn’t give me the course details so I have to login and look and quite frankly being so mobile it isn’t really convenient.
Despite the recipient at the top being marked Event Admin, I’m still not getting anything. I have tried adding [CO_FORMATTED_EMAIL], [CO_EMAIL], [ESPRESSO_ADMIN_EMAIL], and training@safety-solved.com. Yes, using a comma to separate
https://docs.google.com/a/coloradolifelessons.com/document/d/1lPhhKJZ8tXn8hX3e70U4OOnTm_T9raNu3bAEfvUPRs4/edit?usp=sharing
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Lorenzo Orlando Caum
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March 24, 2016 at 10:53 am
Hello,
Remove the current information in the TO field for the Event Admin and then add this one and save changes:
[CO_EMAIL]
In the right area, there is an extra actions field for an email address. Enter in your email there and send a test email to yourself.
Is anything received?
—
Lorenzo
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laurian Horowitz
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March 24, 2016 at 11:02 am
I’m not getting a test email to my company email but I am to my personal
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Josh
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March 24, 2016 at 2:07 pm
You can install an email logging plugin like this one to help troubleshoot why you’re not receiving the email message.
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