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Registration approval email doesn’t work

Posted: July 14, 2020 at 8:33 pm


Retailo

July 14, 2020 at 8:33 pm

The following errors have occurred:
The email did not send successfully.
The WordPress wp_mail function is used for sending mails but does not give any useful information when an email fails to send.
It is possible the “to” address (mdr.reda@yahoo.com) or “from” address (Hello@retailo.net) is invalid.

The test message was not sent


Retailo

July 14, 2020 at 8:35 pm

The problem not resolved


Tony

  • Support Staff

July 15, 2020 at 7:27 am

Hi there,

Do standard WP emails send from your site, for example Password Resets or WP Registration emails?

Are you using any SMTP plugins to send emails from your site?

Event Espresso passes the email to wp_mail() to send the emails but that doesn’t return any useful info when it fails to know what the problem is.

If you add this snippet to your site:

https://gist.github.com/Pebblo/bfd6aa3b88a2459668504f75a57bc324

You can add it to a custom functions plugin:

https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/

That should add any errors thrown when sending the email to the notice you posted above, so add that code and test another email.

Does it show any additional details?

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Updated by  Tony 3 months, 2 weeks ago ago

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