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tmccowin
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June 29, 2012 at 12:09 am
I recently setup the Event Expresso Plugin on my site. I tried to register for my event, but it added me as a new registered participant without going through the PayPal IPN payment process. WHat do I need to do to get my event registrations set up properly so that new registrants pay the fee and the payment gets processed before being approved?
Help!
Thanks,
Shinshuri
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Josh
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June 29, 2012 at 8:52 am
Make sure you have the page settings and the PayPal IPN payment settings set up correctly. See steps 3 and 4 of this guide: https://eventespresso.com/wiki/setting-up-event-espresso/
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tmccowin
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June 29, 2012 at 10:13 am
Josh:
I did set up everything correctly. I’m still having trouble with the registrations. Can you help me through this?
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Josh
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June 29, 2012 at 10:19 am
I can, but I will need some more information.
The registration process should flow like this: a page listing events then a specific event page, then a confirmation page. After the confirmation page, there should be a payment option screen, which in your case, there should be a PayPal button on this page.
Is there a PayPal button displaying on the payment overview page?
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tmccowin
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June 29, 2012 at 10:37 am
Ok, here is what I am experiencing. I get the page listing events, then the specific event page, after I type in information in the form and the recaptcha I never get to the confirmation page. I get an error after entering the recaptcha then the registered user appears in my approved attendees list. I never get to a confirmation or payment screen. Here is the link to my site where I have the workshops set up.
Shinshuri Workshops
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tmccowin
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June 29, 2012 at 10:47 am
BTW, I just noticed that I get the following fatal error when I try to edit the event.
Fatal error: Uncaught exception 'Exception' with message 'DateTimeZone::__construct() [< a href='datetimezone.--construct'>datetimezone.--construct]: Unknown or bad timezone (UTC+0)' in /home/shinshur/public_html/wp-content/plugins/event-espresso-3.1.24.P/includes/functions/time_date.php:523 Stack trace: #0 /home/shinshur/public_html/wp-content/plugins/event-espresso-3.1.24.P/includes/functions/time_date.php(523): DateTimeZone->__construct('UTC+0') #1 /home/shinshur/public_html/wp-content/plugins/event-espresso-3.1.24.P/includes/event-management/edit_event.php(502): eventespresso_ddtimezone() #2 /home/shinshur/public_html/wp-content/plugins/event-espresso-3.1.24.P/includes/event-management/index.php(95): edit_event('10') #3 /home/shinshur/public_html/wp-includes/plugin.php(403): event_espresso_manage_events('10') #4 /home/shinshur/public_html/wp-admin/admin.php(151): do_action('') #5 {main} thrown in /home/shinshur/public_html/wp-content/plugins/event-espresso-3.1.24.P/includes/functions/time_date.php on line 523
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tmccowin
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June 29, 2012 at 10:56 am
Hello Again:
I just fixed the code issue above, but I am still having an issue with registration. I also deleted the previous event and created another one and noticed that the plugin created two versions of my event even though I only created one and it is not a recurring event. Please help with this. Thanks!
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Josh
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June 29, 2012 at 12:26 pm
For the recaptcha error, make sure you have a valid api key from google.
For the date/time error, I don’t know how you fixed it, but the way to fix that is to set your timezone to a city instead of using UTC.
Do you have a direct link to the registration page for this event?
It looks like you have more than one event management plugin, so there might be a conflict going on between them, but I can’t say that for sure. You might try temporarily deactivating the other one to see if it makes a difference?
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tmccowin
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June 29, 2012 at 12:40 pm
Josh:
Yes, I have a recaptcha key. I will try creating a new one. The time date issue needed to be fix in my General WP Settings, which I did. Event Expresso is the only active plugin on my site. I turned off recaptcha momentarily to test to see if I get to the confirmation page and it is completely blank!
Also, the plug in creates two versions of my event although I only created one.
Here is the link to my Event Registration Page.
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Josh
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June 29, 2012 at 1:07 pm
Some keys will work for one site only. The global recaptcha key will work for more than one site.
It looks like something is going wrong with a redirection when the confirmation page loads. Check your permalink settings. Try setting this to postname or the default.
Looks like there are more plugins than just Event Espresso installed here. I would recommend not using the bad behavior plugin in this specific case because it will block the IPN from paypal. There may be a way to set up an exception though, so you may want to look into that.
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tmccowin
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June 29, 2012 at 1:17 pm
Ok, I will get a global recaptcha key. I will check and confirm my permalinks. As for bad behavior how do I do an exception after deactivating it. Do yo have more info I could use? I’ll follow up after I make these validation and configuration checks.
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Josh
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June 29, 2012 at 1:41 pm
There’s a whitelist feature in the Bad behavior plugin that lets you whitelist domains and IP addresses. I would recommend contacting the payment processor of your choice and ask them for whitelist info. They might use more than one IP address/URL to send the instant payment notification. If your site is blocking the instant payment notification, the registration will not get marked as paid even if someone pays.
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tmccowin
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June 29, 2012 at 2:09 pm
Ok. I figured out which plugin was conflicting. It was Simple Facebook Connect! I deactivated it and it works fineI can get through to the payment process. Is there another Facebook Connect Plugin that will work with this plugin active, because now I cannot publish posts from my site to Facebook. Thank you for all your help!
Besitos para ti!
Shinshuri
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Josh
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June 29, 2012 at 2:41 pm
I do not know of a specific alternative, you might be able to find a plugin that has the post to Facebook functionality in the official WordPress.org plugin repo: http://wordpress.org/extend/plugins/search.php?q=publish+to+facebook
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