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thenaplesplayers
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November 7, 2017 at 12:46 pm
We have been experiencing some issues with our “cart” function.
For Example:
When selecting a ticket quantity 1 for $500
then click button” view event cart”
Then ” proceed registration”
sometimes the registration/ cart will show up blank and other times instead of being blank the incorrect item is in the cart.
Is there away to fix this besides expiring the event and re-activating it?
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Josh
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November 7, 2017 at 1:31 pm
Hi there,
Can you post a link to the event where this is happening so we can investigate?
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thenaplesplayers
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November 8, 2017 at 2:23 pm
http://naplesplayers.org/classes/dancing-in-heels/
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thenaplesplayers
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November 8, 2017 at 2:24 pm
http://naplesplayers.org/classes/dancing-in-heels/
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thenaplesplayers
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November 8, 2017 at 2:25 pm
Here is one of our events that us having this issue
http://naplesplayers.org/classes/dancing-in-heels/
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Josh
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November 8, 2017 at 2:43 pm
Ok I see, that’s a GoDaddy Hosted site. I’m afraid that the managed hosting caching needs to be deactivated to prevent those issues. Can you follow this guide to turn off that caching?
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/#managedwphosting
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thenaplesplayers
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November 9, 2017 at 8:15 am
yes, Thank you.
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