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Registrants sent to Mailchimp?

Posted: May 1, 2014 at 10:14 am


KIROS

May 1, 2014 at 10:14 am

Hello, When someone registers for an event, it is my understanding that they will automatically be added to our Mailchimp database, due to the integration. Is that correct?

Mailchimp and I were on livechat. Some names are not going to the database. They suggested I contact you to find out why. Thank you!

Wordpress 3.8.1
Event Espresso – 3.1.36.3.P
No
http://www.kiros.org


Lorenzo Orlando Caum

  • Support Staff

May 1, 2014 at 11:25 am

Hello,

The MailChimp integration runs after a registration is submitted but only if it is enabled for a list for that event.

This happens prior to the payment process.

Also, you are running an old version of Event Espresso.

Please backup and update to the current software @ 3.1.36.5.P:

https://eventespresso.com/wiki/change-log/


Lorenzo

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