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Registrants' email listed twice on emails sent to admin

Posted: November 20, 2021 at 10:33 am


CareerGenerations

November 20, 2021 at 10:33 am

Would like registrants’ email listed only once on the email confirmations sent to admin. Example: right now we receive – name@gmail.comname@gmail.com


CareerGenerations

November 20, 2021 at 10:33 am

Would like registrants’ email listed only once on the email confirmations sent to admin. Example: right now we receive – name@gmail.comname@gmail.com


Tony

  • Support Staff

November 22, 2021 at 5:48 am

Hi there,

Can you forward the email over to support[at]eventespresso.com (or a screenshot) so I can take a look at this, please?


Tony

  • Support Staff

November 22, 2021 at 7:56 am

Hmm, strange.

Ok, can you go to Event Espresso -> Messages -> Default Messages -> Registration Approved -> Edit Event Admin.

Take a screenshot of the [ATTENDEE_LIST] section (or copy the contents) and either post it here or via email again, please?

If you prefer for me to take a look myself you can send temp login details using this form:

https://eventespresso.com/send-login-details/


Tony

  • Support Staff

November 22, 2021 at 10:24 am

Just add some details here, the [ATTENDEE_EMAIL] shortcode had been added to the message template twice.

Removing one of those shortcodes fixed the template 🙂

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