Support

September 26, 2024 at 1:42 pm

Hi there,

You’ll need to install the WP user integration add-on:

https://eventespresso.com/wiki/wp-user-integration/

Then create a page and add the [ESPRESSO_MY_EVENTS] shortcode to it

Note – your users wont see their registrations on that page until AFTER they have made a registration on the site with that add-on enabled.

September 30, 2024 at 7:25 am

When they register will all events pertaining to their email showup?

Sort of.

The My Events section pulls in all the registrations related to a WP User’s EE contact. All EE Registrations create an ‘EE Contact’ with the first name, last name and email address used during the registration process (this happens even without the WP user integration add-on), what the WP user integration does, is link your WP user account to your EE Contact during the registration process.

The ‘My Events’ section then says (in English), ‘Hey! This WP User’s EE Contact ID is 111, so pull the registrations linked to Contact 111 and display them’.

But, if you’ve only just installed the add-on, the WP user account doesn’t know what EE contact it is linked to yet, so the above query can’t work at that point. The relationship between the 2 will happen the next time the user registers onto an event, the WP user -> EE Contact ID relationship then mans the above My Events section query can work.

One the above has happened with the add-on enabled, any registrations linked to that same contact will show for that user.

I assume you have users that have registered onto multiple events using the same Fist Name, Last Name and Email? I can walk thought one of those to see this in the admin id that’ll help show what is happening?

October 1, 2024 at 6:17 am

When someone tries to register, it won’t accept the new signup.

What happened at this point, did it show an error?

We also have a membership program that we use for memberships and use a different plugin for that. Could this be causing issues?

Possibly, it depends what was happening above.

Which membership plugin?

Is there an event I can register onto to view the issues you were having?

October 1, 2024 at 8:32 am

Ok… so this:

When I tryn to register it takes me to a login screen and I get the following error: You cannot register with this form. Please use the registration page found on the website instead.

Isn’t connected to Event Espresso as such.

What is happening there is EE is defaulting to use the default WordPress registration page. Looks like MemberPress is blocking registrations on that site and everyone needs to go through registration by purchasing one of these 2 options:

https://thebespokemarkets.com/membership-program/

Is that correct?

Or is there another page used specific for member registrations without making a purchase?

October 3, 2024 at 6:10 am

Ok, so in that case go to Event Espresso -> Registration Form -> User Integration Settings (tab at the top)

Set the ‘Registration Page URL (if different from default WordPress Registration)’ field to the above page:

https://thebespokemarkets.com/membership-program/

https://monosnap.com/file/Ov5GPVEvLnOsB4UgLVPQ6rOjfHmOHl

That way the register link will direct the user there and they can purchase a membership. I’m guessing you’ll also want to change the wording of the message shown with that link? If so if you let me know what you’d prefer the text was I’ll put together a snippet to do it for you.

October 3, 2024 at 2:20 pm

Ok, step back a second here then.

What do you want to do with the WP user integration add-on?

I’m asking because I read the above as you want users to have an account to view their registrations but don’t want them to have an account to view registrations.

So lets figure out what it is you are wanting to do and then find out what you need from EE from there.

October 16, 2024 at 9:06 am

Hi there,

My apologies for the delay, I requested some feedback from a colleague who uses MemberPress more than I hoping to get a better understanding of the above but on reply it didn’t really help as it depends on your specific setup.

So I’ll start with this:

Maybe I need to create a free vendor membership that gives them access to register for events and none of the other benefits.

Event Espresso doesn’t care about ‘memberships’ within your site, it’s looking for a logged in user (WP User account) for the option you currently have set up (requiring login to be able to register).

You’re using MemberPress to manage your WP users/accounts which is why the default WP registration page isn’t working to create them, MemberPress blocks it. So, yes, what you need is either a free vendor membership managed by MemberPress to allow them to register an account, or a way to allow MemberPress to allow the default WP registrations (separate from EE event registrations) so that people can register an account that way.

If you’d like for me to take a look over the site set up to see how I would set this up I’m more than happy to but will need temp login details:

https://eventespresso.com/send-login-details/

October 16, 2024 at 2:24 pm

Right, so yes, I think the best set up for you is to create a free vendor membership with no additional benefits.

You can then set the EE registration link to go to that free memberpress registration page to allow them to register and create an account. Once logged in they can then register onto the event.

October 22, 2024 at 4:36 am

Hi there,

Just wanted to check in and confirm if the above set-up worked for you?