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Registrant details not showing up on invoices

Posted: April 8, 2022 at 12:44 pm


pathlight

April 8, 2022 at 12:44 pm

Hi – We duplicated a previous event so everything should be working fine but we’re only seeing the registrant’s name on invoices and not their address. I’ve checked and the address info is appearing in the order details so it is being captured, and the custom invoice template includes all the fields https://i.imgur.com/G9nUDzR.png

Any suggestions?


Tony

  • Support Staff

    •

April 11, 2022 at 5:45 am

Hi there,

Can you link me to the event so I can run a test registration to view this?

Or just link me to the invoice for a test registration so I can view that?

The support post ‘Registrant details not showing up on invoices’ is closed to new replies.

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Status: closed

Updated by  Tony 2 years ago ago

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