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Charlie
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May 13, 2021 at 4:46 pm
Hello,
Randomly we get different types of issues maybe 3 in a day. This issue is when I registered for testing and after I filled up the registration form, it brought me to a “Congratulations” page.
https://drive.google.com/file/d/1y9vfSWXZ14n8c49Qc6aJFVPHIXF3FGSq/view?usp=sharing
Why does this happen? The customer doesnt need to go to this page. They just need to register and check out. In my status it says “pending payment”. Our admin are having a hard time assisting the students that filled up.
– Cecile
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Tony
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May 14, 2021 at 3:07 am
Hi Cecile,
The only reason I can think for this to happen, is caching.
Do you still have caching enabled on the site?
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Charlie
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May 20, 2021 at 9:55 am
Caching is flushed and theres no WP Rocket anymore.
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Tony
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May 20, 2021 at 2:52 pm
Caching is flushed? So there’s still caching enabled?
If caching is NOT enabled now, was it enabled when this happened?
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Charlie
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May 24, 2021 at 1:33 pm
This is the same issue with my other ticket:
https://eventespresso.com/topic/no-registration-or-transaction-but-paid-in-paypal/
I believe the Managed WordPress forced caching is the issue. So far so good since I renamed the object cache.
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