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Register users who already have a login

Posted: January 7, 2020 at 3:03 pm


January 7, 2020 at 3:03 pm

Hi – we would like to be able to register delegates who have already attended our Event and have their own login. The “Always sync contact information with WP user profile” has always been disabled and I have added the following code to our child theme function php (which I found on the following support ticket

//* Disable email match check for all users
add_filter( ‘EED_WP_Users_SPCO__verify_user_access__perform_email_user_match_check’, ‘__return_false’ );

However I still get the following error message: An error has occurred:
You have entered an email address that matches an existing user account in our system. If this is your email address, please log in before continuing your registration. Otherwise, register with a different email address.



  • Support Staff

January 7, 2020 at 3:22 pm


A child theme’s functions.php file is probably too late for that hook. Can you add the code to a site specific functions plugin instead?

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Status: closed

Updated by  Josh 7 months ago ago

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