Support

Home Forums Event Espresso Premium Register link doesn't integrate with Payment Gateway

Register link doesn't integrate with Payment Gateway

Posted: October 9, 2013 at 12:23 am


Kathy Drewien

October 9, 2013 at 12:23 am

I had the Lite version of EE installed on WP 3.6.1 and then installed the current version (Version 3.1.35.1.P) of Premium. My payment gateway is PayPal and IPN settings are enabled with notifications to http://atlantawpcoach.com/transactions

Installed and activated add-ons: Calendar, MailChimp, Recurring, Ticketing
Installed, yet deactivated: Multi Event Registration (I deactivated to eliminate ‘add to cart’ for troubleshooting)

Calendar Page: http://atlantawpcoach.com/wordpress-training-calendar/
Registration Page: http://atlantawpcoach.com/event-registration/
The November 4th events are the issue. Meetups link to external site. Breakthrough Training events are one-on-one consultations.

Invariably after I post a topic and get some sleep, the answer appears. But right now I need another pair of eyes because mine are crossed.

Thanks!


Dean

October 9, 2013 at 2:15 am

Hi Kathy,

Can you check that the General Settings > Page Settings are set up correctly? Also are the main 4 Event Espresso pages published and publicly accessible (not draft/password protected/etc)?


Kathy Drewien

October 9, 2013 at 7:25 am

The Page Settings are correct (unchanged from the default) and all four pages are published and public.


Dean

October 10, 2013 at 1:09 am

Is it possible to get your login details in order to look into this?

If so, please send them via http://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level and FTP details are appreciated.


Dean

October 11, 2013 at 12:48 am

Hi

Thanks for the login details.

I took a look and everything seems to be in order. But it isn’t working.

Currently I can only think it is a plugin/theme conflict.

One option to try before troubleshooting is to delete the four core EE pages (Event Registration, Transactions, Cancelled Registration and Thank you) and event remove them from trash and then recreate the four pages with the correct shortcodes and assign them in the General Settings.

If that doesnt work, then it is back to troubleshooting, meaning disable all plugins except EE and swap to a default theme such as twentytwelve.

If EE works, then it is definitely a conflict, and then you should begin to activate everything one by one, testing to see if you can access the individual events or not each time, starting with the theme.


Kathy Drewien

October 13, 2013 at 10:17 am

The conflicting plugin was WordPress SEO by Yoast. A little searching on the forum led me to this post from Josh. I would have sworn the “redirect to clean permalinks” was not checked!! I never check it on any of my installations. Alas, it was.

All is now right in my world. You can mark this thread as resolved.

  • This reply was modified 6 years, 1 month ago by  Dean. Reason: edited to show links

The support post ‘Register link doesn't integrate with Payment Gateway’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Kathy Drewien 6 years, 1 month ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.