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Register Button Not Redirecting to Cart Page

Posted: July 7, 2015 at 2:26 pm


Esports

July 7, 2015 at 2:26 pm

Hi

I have this code on my site:
[ESPRESSO_CART_LINK anchor=’REGISTER FOR THIS EVENT’ direct_to_cart=1 moving_to_cart=’Redirecting to cart…’]

However everytime I click on the Register for this event button, it just spins in place and does not redirect. This is happening for all events.

I do have the multi event registration plugin installed.

This was working at one point and now its not. The license code here is part of a 5 part license we have and its working on the other 4 sites. I’ve compared the code and its the same. All 5 sites are exact duplicates of eachother with no added plugins different from one site to the other.

Can you help here as this site is live at the moment.
http://www.esports-europe.com/
http://www.esports-europe.com/register/pricing/ – click on the prices to get to the cart.


Tony

  • Support Staff

July 8, 2015 at 5:29 am

Hi there,

The cart link uses ajax to add the event to the cart, looking at your site using Chrome Dev tools there are multiple JS errors on the page – http://take.ms/aeBdo

I noticed the site is loading multiple version of jQuery, the version included within WordPress – http://take.ms/PDDdK

And an older version – http://take.ms/0pqFk

Which I suspect has been harded coded into the themes footer.php file, but may not (it could still be added via a plugin or custom function)

I would start by removing the older version and re-testing this.
Start by checking the themes footer.php file.


Esports

July 8, 2015 at 7:58 am

Thanks. That was exactly the issue. When I removed a script we added in the theme options code area it worked fine.

Thanks.


Tony

  • Support Staff

July 8, 2015 at 8:08 am

You most welcome, I’m glad that worked for you.

If that has also been added to the other sites the same will happen there.

Just let us know if you have any further problems.

The support post ‘Register Button Not Redirecting to Cart Page’ is closed to new replies.

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Status: closed

Updated by  Tony 3 years, 11 months ago ago

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