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mmooney
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December 4, 2012 at 2:33 pm
I have Permissions Pro 2.0.5 and have created several “Regional Managers” for difference Locales/Regions. They can log in and view their events, but they aren’t able to export the Attendee information like you can as a main admin user. When the Regional Manager clicks “Export to Excel” and opens the spreadsheet, it says ” No participant data has been collected.”
But when I go to that same event through my admin account and Export to Excel, it gives me a complete spreadsheet with all the attendee information.
Is it possible for a Regional Manager to accurately export attendee information?
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Josh
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December 7, 2012 at 12:58 pm
Hi there,
Did the regional managers create these events, or did the admin create them?
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mmooney
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December 10, 2012 at 7:41 am
Hi,
They were created by admin, but the Regional Manager has permission to edit, etc.
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Jonathan Wilson
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December 10, 2012 at 4:47 pm
Regional Managers will only have access to events that are created by other Regional Mangers with the same locale.
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mmooney
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December 13, 2012 at 10:45 am
Hmm… Well, they currently have access to the events created by the admin that are assigned to their locale. They just can’t export the attendee data. But they are definitely able to view, and even edit, the event information for their locale (even though the events were created by Admin account).
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mmooney
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December 13, 2012 at 11:01 am
I just tested it by created two new “test” Regional Manager accounts assigned to the same locale.
Test Manager #1 created an event assigned to the locale. And both Test Manager #1 and Test Manager #2 can view the event and registration info, but can’t export attendees to excel. However, when I log in using my main Admin account, I can view the event that was created by Test Manager #1 and I can also export the attendee information to excel and view that information.
So, my question is, is there any possible way for a Regional Manager to be able to export their event attendee information as an excel document?
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Josh
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December 17, 2012 at 12:24 pm
Hi there,
It doesn’t appear to be a way to do this. I’ll open up a ticket to request that this feature get added to the Regional Manager role.
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mmooney
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December 17, 2012 at 12:48 pm
Wonderful! Thanks!
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